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Preserved today. Possible later.Some goodbyes are optional.The dots are alive.Abu Dhabi · Bahrain · CaliforniaA writing system for life itself.
Preserved today. Possible later.Some goodbyes are optional.The dots are alive.Abu Dhabi · Bahrain · CaliforniaA writing system for life itself.
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If time matters,message us now.

If your animal has just died, there is still a window. Contact us first; then keep the body cool.

  1. 0–1 h

    Message us on WhatsApp

    move the body to a cool room; wrap in a clean damp cloth; do not freeze

  2. 1–6 h

    Collection

    a veterinarian collects a small skin sample; it travels in transport medium

  3. 6–24 h

    Often still viable

    if the body has been refrigerated

  4. 24–72 h

    Still possible

    viability falls with time; we tell you honestly what we see

The first 72 hours

i.

What to do now

Message us on WhatsApp before anything else is arranged – day or night, a veterinarian replies. Then move the body to the coolest room you have, or a refrigerator if it fits, and wrap it in a clean damp cloth. Do not freeze it: ice crystals destroy the cells we need. You do not need to decide anything about the future now. Keeping the body cool keeps the choice open.

ii.

What happens next

A veterinarian comes to you – at home, at your clinic or at the stable – and takes a small skin sample in a few minutes. The sample travels to the laboratory in transport medium and is placed in culture the same day. Within three weeks we know whether a line is growing, and we tell you what we see. What preservation involves after that is described on Preserve.

iii.

Or leave a message

If you have already sent this form, please also message us on WhatsApp. Minutes matter more than forms.

iv.

Questions

Can I do this myself?
Please don't. A veterinarian collects the sample in minutes, with sterile instruments and the right transport medium. A sample taken without them rarely grows.
Which parts are sampled?
Skin. The veterinarian decides where, usually a small area of the ear or flank, and nothing else is disturbed.
What does it cost?
The standard cell-banking price – $5,000 in the UAE, $6,500 elsewhere in the GCC. There is no urgency fee, day or night.
What if the line does not grow?
We tell you within three weeks and charge only the collection. We never bank a line we cannot stand behind.
Should I put the body in the freezer?
No. Freezing without protective medium destroys cells. Cool, not frozen.

Day or night – a veterinarian comes to you.

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