Urgent
If time matters,message us now.
If your animal has just died, there is still a window. Contact us first; then keep the body cool.
0–1 h
Message us on WhatsApp
move the body to a cool room; wrap in a clean damp cloth; do not freeze
1–6 h
Collection
a veterinarian collects a small skin sample; it travels in transport medium
6–24 h
Often still viable
if the body has been refrigerated
24–72 h
Still possible
viability falls with time; we tell you honestly what we see
i.
What to do now
Message us on WhatsApp before anything else is arranged – day or night, a veterinarian replies. Then move the body to the coolest room you have, or a refrigerator if it fits, and wrap it in a clean damp cloth. Do not freeze it: ice crystals destroy the cells we need. You do not need to decide anything about the future now. Keeping the body cool keeps the choice open.
ii.
What happens next
A veterinarian comes to you – at home, at your clinic or at the stable – and takes a small skin sample in a few minutes. The sample travels to the laboratory in transport medium and is placed in culture the same day. Within three weeks we know whether a line is growing, and we tell you what we see. What preservation involves after that is described on Preserve.
iii.
Or leave a message
iv.
Questions
- Can I do this myself?
- Please don't. A veterinarian collects the sample in minutes, with sterile instruments and the right transport medium. A sample taken without them rarely grows.
- Which parts are sampled?
- Skin. The veterinarian decides where, usually a small area of the ear or flank, and nothing else is disturbed.
- What does it cost?
- The standard cell-banking price – $5,000 in the UAE, $6,500 elsewhere in the GCC. There is no urgency fee, day or night.
- What if the line does not grow?
- We tell you within three weeks and charge only the collection. We never bank a line we cannot stand behind.
- Should I put the body in the freezer?
- No. Freezing without protective medium destroys cells. Cool, not frozen.
Day or night – a veterinarian comes to you.
WhatsAppDay or night.
info@reembio.com